Privacy Policy

1. Introduction


This Privacy Policy explains how our company (“we,” “us,” or “our”) collects, uses, and protects personal information for the purposes of customer follow‑up, receipts, and marketing. We are committed to handling your information responsibly and transparently.


2. Information We Collect


We may collect the following types of information:

  • Contact information such as your name, email address, phone number, and mailing address.
  • Purchase details including items purchased, transaction totals, and date of purchase.
  • Communication preferences such as your choice to receive marketing emails or SMS messages.
  • Interaction data from your engagement with our website, emails, or customer service team.


3. How We Use Your Information


We use your information for the following purposes:

  • Customer follow‑up to provide support, answer questions, and ensure satisfaction with your purchase.
  • Sending receipts including digital receipts, order confirmations, and transaction records.
  • Marketing communications such as promotions, product updates, and personalized recommendations (only if you opt in).
  • Service improvement to analyze trends, improve our offerings, and enhance customer experience.


4. How We Share Information


We do not sell your personal information. We may share it only with:

  • Service providers who help us process payments, send communications, or manage customer data.
  • Legal authorities if required to comply with applicable laws or protect our rights.
  • SMS consent is not shared with third parties.
  • We do not sell, rent, or disclose SMS opt‑in information to any third parties or affiliates for marketing or other purposes.


5. Your Choices


You have control over your information:

  • Opting out of marketing at any time by using the unsubscribe link or contacting us directly.
  • Requesting access or updates to your personal information.
  • Requesting deletion of your data where legally permitted.


6. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, loss, or misuse.


7. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on our website with an updated revision date.


8. Contact Us

If you have questions about this Privacy Policy or how your information is handled, you can reach us at:


Customer support contact Email:

info@tylermovingandstorage.com

Phone: (903) 595‑6853